Last updated: 23 August 2026

1. About Your Mirror

Your Mirror is a personal reflection service designed to help you notice and record your own reactions, feelings and patterns.

It is intended for personal reflection only. It is not medical, psychological, legal or other professional advice.

2. Eligibility

Your Mirror is intended for adults aged 18 years and over.

By using or purchasing Your Mirror, you confirm that you are at least 18 years old.

Your Mirror is not directed at, and should not be used by, children.

3. A$2 First Month

The A$2 payment covers your first month of the selected Mirror.

Your first month begins when that Mirror actually launches, not on the date you make the A$2 payment.

Planned launch: 29 Sep 2026.

If the selected Mirror launches earlier, we will notify you.

Your first month will begin on the actual launch date.

The first A$4.99 recurring subscription payment will be due one calendar month after the actual launch date.

4. If Launch Is Delayed

If the selected Mirror is not launched by 29 Sep 2026, you may choose:

• a full A$2 refund; or
• to keep your reservation active until 13 Oct 2026.

If you do not reply, your reservation will remain active automatically until 13 Oct 2026.

You may still cancel at any time before launch for a full A$2 refund.

If the selected Mirror has still not launched by 13 Oct 2026, your A$2 will be refunded in full.

5. Subscription

After the A$2-covered first month, the selected Mirror automatically renews at A$4.99 per month until cancelled.

Each Mirror is a separate subscription.

Cancelling one Mirror does not cancel another Mirror.

You may cancel before your next renewal to prevent another subscription charge.

6. Cancelling Your Subscription

You may request cancellation or a refund by emailing:

heartnsun@gmail.com

A Manage subscription / Request refund option may also be provided within Your Mirror where available.

Please use the email address associated with your payment or account so we can identify the correct subscription.

Before launch:
Cancelling results in a full A$2 refund.

After launch:
Cancelling stops future renewals.

Unless a refund is required by law, cancellation takes effect at the end of your current paid billing period and you retain access until that date.

7. Your Content

You remain responsible for the information and reflections you choose to enter into Your Mirror.

Please avoid entering unnecessary identifying or highly sensitive information about children or other people.

8. Service Availability

Your Mirror is currently offered to customers in:

• Australia
• United States
• United Kingdom
• Canada
• New Zealand

Your Mirror is operated from Australia.

Prices are shown in Australian dollars (AUD) unless otherwise stated.

Your bank, card provider or payment service may apply currency-conversion or international-transaction fees.

We may improve, update or change Your Mirror over time.

If a material change affects an existing paid subscription, we will provide reasonable notice where appropriate.

9. Refunds and Cancellation

Refund and cancellation rules are explained in our Refund & Cancellation Policy.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including rights under the Australian Consumer Law where applicable.

10. Privacy

Your use of Your Mirror is also subject to our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of Western Australia, Australia.

You submit to the non-exclusive jurisdiction of the courts of Western Australia, subject to any mandatory consumer rights that may apply in your country or jurisdiction.

12. Contact

Questions about these Terms can be sent to:

heartnsun@gmail.com

Your Mirror Australia ABN: 39 650 765 939

Last updated: 23 August 2026

Your Mirror respects your privacy and aims to collect only the information reasonably needed to provide and operate the service.

Your Mirror is intended for adults aged 18 years and over.

1. Information We May Collect

Depending on how you use Your Mirror, we may collect:

• your email address
• account or subscription information
• reflections and responses you choose to save
• customer-support messages
• basic technical information needed to operate, secure and improve the service
• payment and transaction information processed through our payment provider
• basic website and event information generated through analytics or advertising tools

2. How We Collect Information

We collect information directly from you when you:

• create or use an account
• enter or save a reflection
• purchase or subscribe to a Mirror
• request a refund or cancellation
• contact us

Some basic technical and website-event information may also be collected automatically where reasonably necessary to operate, secure, measure or improve Your Mirror.

3. Payments

Payments are processed using Stripe.

Stripe processes payment and transaction information under its own privacy practices.

Your Mirror does not intentionally store your full payment-card details on its own systems.

4. How We Use Your Information

We may use your information to:

• provide and operate Your Mirror
• save and display your reflections
• manage payments and subscriptions
• process cancellations and refunds
• send launch, payment and service-related communications
• provide customer support
• maintain security
• understand and improve how the service is used
• meet legal or regulatory obligations

5. Sharing Your Information and Overseas Processing

We may share information with service providers reasonably necessary to operate Your Mirror, including:

• Stripe for payments
• Vercel or other hosting and infrastructure providers
• Google or other email and communication providers
• Meta and similar analytics or advertising providers where tracking tools such as Meta Pixel are used
• other technical service providers required to operate and secure the service

Some of these providers may store or process information outside Australia, including in the United States and other countries where those providers or their subprocessors operate.

We take reasonable steps appropriate to the circumstances to ensure personal information is handled consistently with applicable privacy obligations.

We do not sell your personal information.

We do not intentionally send the content of your private Mirror reflections, free-text answers, feelings, child information, relationship answers or diet responses to Meta Pixel.

6. Information About Children and Other People

Your Mirror is designed for adults reflecting on their own experiences.

Please avoid entering names or other identifying information about your child or another person unless genuinely necessary.

7. Storage and Security

We take reasonable steps to protect personal information from loss, misuse and unauthorised access.

Information is kept only for as long as reasonably necessary for the purposes for which it was collected, subject to legal, payment, fraud-prevention, security and operational requirements.

8. Cancellation and Deletion of Your Data

After your subscription ends, we may retain your account information and reflections for up to 5 days in case you change your mind.

After 5 days, that account information and reflection data will be deleted or de-identified unless particular information must be retained for legal, payment, fraud-prevention, security or other legitimate operational reasons.

You may request deletion earlier by contacting us.

9. Access, Correction or Deletion

You may contact us to:

• ask about personal information we hold about you
• request correction of inaccurate information
• request deletion where applicable

Contact:

heartnsun@gmail.com

10. Privacy Questions or Complaints

If you have a question or complaint about how your information has been handled, contact:

heartnsun@gmail.com

We will review your request and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Contact Details

Your Mirror
Australia
ABN: 39 650 765 939

Email: heartnsun@gmail.com

Last updated: 23 August 2026

1. A$2 First-Month Payment

The A$2 payment covers your first month of the selected Mirror.

Your first month begins when that Mirror actually launches, not on the date you make the A$2 payment.

2. Early Launch

If the selected Mirror launches before the planned launch date, we will notify you.

Your A$2-covered first month will begin on the actual launch date.

The first A$4.99 recurring payment will be due one calendar month after the actual launch date.

3. Launch Delay

Planned launch: 29 Sep 2026.

If launch is delayed, you may choose:

• a full A$2 refund; or
• to keep your reservation active until 13 Oct 2026.

If you do not reply, your reservation will remain active automatically until 13 Oct 2026.

You may cancel at any time before launch for a full A$2 refund.

If the selected Mirror has still not launched by 13 Oct 2026, your A$2 will be refunded in full.

4. Cancelling Before Launch

If you cancel before the selected Mirror launches:

• your A$2 will be refunded in full; and
• no ongoing subscription for that Mirror will begin.

To cancel or request your refund, use the Manage subscription / Request refund option where available or email:

heartnsun@gmail.com

Please use the email address associated with your payment.

5. Cancelling After Launch

Your A$2 covers your first month beginning on the actual launch date.

After that first month, the selected Mirror automatically renews at A$4.99 per month until cancelled.

You may cancel at any time by emailing:

heartnsun@gmail.com

A Manage subscription / Request refund option may also be provided within Your Mirror where available.

Cancelling stops future renewals.

Unless a refund is required by law, you will keep access until the end of your current paid billing period.

6. Refunds After Launch

We do not generally provide refunds for ordinary change-of-mind cancellations after a paid billing period has begun.

This policy does not exclude, restrict or modify any refund, cancellation or other rights that cannot lawfully be excluded, including rights under the Australian Consumer Law where applicable.

7. Billing Problems

If you believe you were charged incorrectly or have another payment problem, contact:

heartnsun@gmail.com

Please include the email address used for the payment or subscription so we can locate the transaction.

8. Governing Law

This Policy is governed by the laws of Western Australia, Australia, subject to any mandatory consumer rights that apply.

Your Mirror
Australia
ABN: 39 650 765 939

Email:
heartnsun@gmail.com